This Privacy Policy explains how Nesel Nationwide LLC ("Nesel Nationwide," "we," "us," or "our"), collects, uses, shares, and protects personal information when you visit neselnationwide.com, request a quote, book a consultation, or otherwise communicate with us.
Information we collect
Information you give us. Depending on how you use our services, this may include:
- Contact details, such as your name, email address, phone number, state, and ZIP code
- Household details, such as ages, genders, spouse information, and number of dependents
- Health information, such as conditions you select on our quote form or discuss with an agent, plus details like height and weight
- Application details needed to help you apply for coverage, such as date of birth, income range, and current coverage status
- Messages, scheduling preferences, and anything else you choose to send us
Information collected automatically. When you visit our website, we and our service providers may collect your IP address, device and browser type, pages viewed, referring pages, and similar data using cookies, pixels, and related technologies.
Information from other sources. We may receive information about you from insurance carriers, marketing organizations, lead providers, or people who refer you to us.
How we use your information
- Provide quotes and estimates, and compare coverage options
- Respond to requests and schedule consultations
- Help you apply for and maintain coverage, including claims and billing questions and annual reviews
- Contact you by phone, email, or text, consistent with the consent you provide
- Operate, secure, and improve our website and services
- Meet legal, regulatory, licensing, and recordkeeping obligations
Health information
We use health information only to evaluate coverage options, provide quotes, assist with applications, and service your coverage. We do not use it for third-party marketing, and we do not sell it. When we act on behalf of a health plan or other covered entity, the Health Insurance Portability and Accountability Act (HIPAA) may also apply to that information.
How we share your information
We share personal information only as needed with:
- Insurance carriers and related organizations, including carriers, general agencies, and marketing organizations we work with, to provide quotes and process applications
- Our licensed agents and staff, who need it to assist you
- Service providers that support our business, such as website hosting, form, scheduling, customer relationship management, email, phone, and text messaging providers
- Government agencies and legal authorities, when required by law or to protect rights, safety, and our business
- A successor business, if our agency is sold, merged, or transferred
We do not sell your personal information. Carriers that receive your application handle your information under their own privacy notices.
Text messages and mobile information
If you consent to receive text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive marketing messages is not a condition of purchase. We do not share your mobile number or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
Your choices
- Email: use the unsubscribe link in any marketing email.
- Calls and texts: tell us during a call, reply STOP to a text, or contact us using the details below.
- Cookies: most browsers let you block or delete cookies, although parts of the website may not work as expected. Our website does not currently respond to browser "Do Not Track" signals.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, to opt out of certain processing, and to appeal our decision on a request. Some information is exempt under insurance, financial privacy, or health privacy laws, and we may need to keep certain records to meet legal or licensing obligations.
To make a request, contact us using the details below. We may need to verify your identity first. We will not discriminate against you for exercising your privacy rights.
How long we keep information
We keep personal information for as long as needed for the purposes described in this policy, including to service your coverage and to meet legal, regulatory, and recordkeeping requirements.
How we protect information
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security.
Children
Our website is intended for adults. We do not knowingly collect personal information directly from children under 18. A parent or guardian may provide information about a child in order to request coverage.
Other websites
Our website may link to third-party services, such as scheduling tools and carrier websites. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date above.
Contact us
Nesel Nationwide
5701 E Hillsborough Avenue, Tampa, FL 33610
(850) 788-6156
support@neselnationwide.com